You Recovered The Value. Now Where Does It Go?

You Recovered The Value. Now Where Does It Go?

by | Jun 17, 2026 | Logistics

by Mark Palumbo Director of Business Development, PanurgyOEM Two identical units come off my refurb line on the same day. Same condition, same cost to restore. One unit returns 70% of retail. Another returns 20%. The difference has nothing to do with the repair....
Returns Fragmentation

Returns Fragmentation

by | May 20, 2026 | Logistics

by Mark Palumbo Director of Business Development, PanurgyOEM Introduction Here’s something I’ve noticed over the years. When you ask most operations leaders how their returns are being handled, they’ll tell you it’s covered. One vendor is...
No Fault Found. No Action Taken. No Value Left.

No Fault Found. No Action Taken. No Value Left.

by | Apr 15, 2026 | Logistics

by Mark Palumbo Director of Business Development, PanurgyOEM The Return That Came Back Working Is the One Most Likely to Be Written Off This piece originally ran in Returns, Repairs, Reality — a private newsletter for operations and supply chain leaders in electronics...