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Every Returned Product Is a Field Report. Are You Reading It?
by Mark Palumbo Director of Business Development, PanurgyOEMYou Know How Many Products Came Back. Do You Know Why? A...
You Recovered The Value. Now Where Does It Go?
by Mark Palumbo Director of Business Development, PanurgyOEM Two identical units come off my refurb line on the same...
Returns Fragmentation
by Mark Palumbo Director of Business Development, PanurgyOEMIntroduction Here's something I've noticed over the years....
No Fault Found. No Action Taken. No Value Left.
by Mark Palumbo Director of Business Development, PanurgyOEMThe Return That Came Back Working Is the One Most Likely...
When Your Repair Queue Doubles in January, Does Your Turnaround Time Hold?
by Mark Palumbo Director of Business Development, PanurgyOEMThis piece originally ran in Returns, Repairs, Reality — a...
Your Returns Are Aging on the Dock Right Now — And Your Operation Probably Doesn’t Know It
by Mark Palumbo Director of Business Development, PanurgyOEMThe Clock Starts When the Return is Logged In: How...
Every Return Gets A Decision
by Mark Palumbo Director of Business Development, PanurgyOEMThe Hidden Decision That's Draining Your Electronics...
Reverse Logistics Best Practices: 8 Expert Tips for Success
by Mark Palumbo Director of Business Development, PanurgyOEMReverse Logistics Best Practices: 8 Expert Tips for...
What is the cost of your electronics repair service?
by Mark Palumbo Director of Business Development, PanurgyOEM How much does your repair service cost? This is a...
10 Factors Contributing to Reverse Logistics Cost Variability
by Mark Palumbo Director of Business Development, PanurgyOEMReverse logistics for electronics manufacturers,...