PanurgyOEM offers high quality services for our Contract Assembly Services clients

Returns Management Services

PanurgyOEM is able to effectively manage returns to reduce lost revenue, inventory cycle time and processing costs while realizing the value of such inventory efficiently, while maintaining product value.

PanurgyOEM uses its large central processing and inspection facility to provide comprehensive returns services including:

• Returned Material Authorization (RMA) control
• Reverse logistics and freight management
• Diagnosis, grading and reporting
• Repair and refurbish to designated level
• Upgrade or customize software or options
• Restock as "like new" inventory for advance exchange
• De-manufacture for parts harvesting
• Liquidation, recycling and EPA approved disposal

Reverse Logistics

Reverse Logistics is a term that refers to all activity associated with a product/service after the point of sale. The ultimate goal of reverse logistics is to reduce costs by maximize aftermarket efficiencies. Types of activity common with reverse logistics include: logistics, warehousing, repair, refurbishment, recycling, e-waste, after market call center support, returns management, field service and more.

A Comprehensive Reverse Logistics Process PanurgyOEM’s Reverse Logistics Management solution is a comprehensive process that automates the reverse logistics process by minimizing unauthorized returns, transportation costs and call center administrative burdens. Our aftermarket service include:

• Customer service including 1st, 2nd and 3rd level call center support
• Fields Service Solutions
• Depot Repair
• Recycling
• Refurbishment
• Replacement Management
• Returns Authorization Management
• Spare Parts Management
• Transportation
• Warehousing
• Warranty Management

701 Ford Road
Rockaway, NJ 07866