Onsite Repair and installation

If you are an OEM responsible for onsite field and repair services PanurgyOEM offers a complete range of onsite repair and installation services for computer and electronic products.

PanurgyOEM: An experienced onsite repair provider
PanurgyOEM has two decades of experience in the design and support of repair and install programs to complement an OEM's service strategy.

PanurgyOEM is an ideal provider for OEMs that require national field repair service for their clients. In addition to its well known centralized depot repair work and reverse logistics operations, PanurgyOEM also provides capable and fast onsite repair services

Highly trained field technicians
PanurgyOEM knows the importance of fast, competent, attentive onsite service. To assure optimal customer relations, all of our technicians are always professional and courteous when performing their repair and installation duties

The technician with the appropriate skill set is dispatched for the onsite service. Their certifications include A+, MCSE, TV, Factory Trained, and others. We meet and exceed our Service Level Agreements for Technical Competence, Professionalism, Punctuality and Communication/Customer Service Skills.

PanurgyOEM currently supports 1) United States: All Locations and 2) Canada: Major Metropolitan Areas. Utilizing qualified, local, independent Service Technicians, we can provide onsite services 7 days a week. We have over 1,200 contract Independent Technicians available.

Hardware Products Supproted
Printers Dye-Sublimation, Scanner, Laser, Multifunction, Thermal & InkJet, Computer Notebooks, Desktops, Tablet PC & Server, Consumer, Electronics TV: CRT, Plasma, RPTV & DLP, Other Kiosk, LCD Projectors, Storage, and more!

Examples of Pre & Post Sales Onsite Support Programs
Break-Fix: Hardware equipment support for failures, problems or engineering modifications
IMAC Services: Installation, Move, Add and Change Services. We also provide removal, de-installation, prep for shipping, environmentally approved disposal, etc.
System Rollouts: Total Deployment Management including: inventory receipt, unpacking, hardware configuration, software configuration, operational testing, logistics, kiting, scheduling, asset tagging, advance exchange of product, pre-shipping of empty boxes, refurbishment, data transfer, HDD Duplication

Talk to PanurgyOEM about Onsite Repair and Installation
If you require onsite repair and installation services, call PanurgyOEM to learn about our onsite capabilities. Call us today and speak with a senior executive who can provide details about the benefits that you can derive by outsourcing your onsite repair and installation to PanurgyOEM. Call today at 973-625-4056 Ext. 213 or complete this short form.